Have you ever mistakenly transferred your Money to the wrong account and the receiver blocked you afterwards? Or you you found out you’re being duped through your bank account?
What if in a situation you realized that you have been scammed or a mistake has been made from your part and the receiving bank is not cooperating?
Well, the above scenario seems to be too rampant in Nigeria and most times, the banking system seems to work against the customers, thereby making it difficult to file a complaint and get it resolved.
In most cases, when a customer file a complaint, it’s expected to be resolved, but it turns out in most cases that the complaint filed doesn’t seem to work at the end the customer will be left with regret.
But the good news is, there is a way you can retrieve your money after being scammed or when you mistakenly sent your money to a wrong account and the receiver blocked you.
How To Retrieve Your Money After Your Wrong Transfer
Before we proceed, we advice you to read the below process carefully and take note on what to do.
The reason is many people don’t always know what to do when they find themselves in this situation, so today we will be sharing with you things you’ll do when you realize an online vendor you paid for a service or goods is actually a scam and has blocked you after receiving the money.
1. Write out the Full name and account number of the page or person.
2. Go to the last notification your bank sent you after you made the payment (via mobile app or text) and copy out the “TRANSACTION ID NUMBER”.
3. Go to any branch of the scammer bank (the bank you transferred to), and ask to see the CUSTOMER SERVICE CHARGE OF FRAUD Department.
While you are there, send an email to SCAMMER’S BANK or the the bank you wrongly transferred to and copy the same email CBN FRAUD DESK (anticorruptionunit@cbn.gov.ng) and also cpd@cbn.gov.ng & contactcbn@cbn.gov.ng, this will push the bank to take it up fast.
What should you expect from this?
Well, the culprit/suspect’s account will be PLACED ON HOLD. His BVN will be blocked permanently.
No account will ever be opened nor will he be able to transact banking business in that name until he clears himself with the bank.
Meanwhile he/she can not transfer or withdraw until they visit the bank, then the bank will contact the police and the suspect will be arrested and taken to court
When proven guilty, he/she will sign a waiver allowing the bank to refund your money.
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